User Acceptance Testing (UAT) in Jira
Business stakeholders run, track, and sign off UAT in the Jira workspace they already use - no separate tool, no context switching
BesTest is a Jira app, not a separate tool: your business stakeholders run UAT inside Jira, guided step by step by a test player built for non-technical users. Managers watch live UAT dashboard gadgets instead of chasing spreadsheets, and sign-off is recorded where the work happened - no new logins, no exported status reports.
Try BesTest FreeThe Challenge
Most UAT failures are tooling failures. Traditional test management tools - and even Jira-based ones like Xray - were built for QA engineers, not business stakeholders:
- •Standalone UAT tools mean another login and another interface, and stakeholder participation drops the moment people have to leave their daily workspace
- •Jira-based suites like Xray store every run inside Test Execution issues, so business testers face cluttered, QA-grade screens they were never meant to navigate
- •Intimidated business users skip steps, test from memory, or quietly stop participating - and you find out in the release retro
- •Feedback arrives as emails and "this feels wrong" comments instead of structured pass/fail results tied to a requirement
- •Managers have no live UAT report - status lives in spreadsheets that are stale the moment they are exported
- •Sign-off is a meeting and a thumbs-up, with no record of who approved what and when
How BesTest Helps
BesTest is a Jira app, not a separate tool. Business testers run UAT in the Jira they already use, a guided test player walks them through each step, and test runs never create Jira issues - so your project stays clean while UAT actually gets done.
Guided Test Player for Business Users
Testers open their assigned run and the test player walks them through one step at a time: action, expected result, pass or fail. No QA training, no manual - the interface does the guiding, so participation stays high.
UAT Dashboard Gadgets
Put a real-time UAT report on the Jira dashboards managers already look at: execution progress, pass/fail breakdown, requirement coverage, and sign-off readiness as live gadgets. No exports, no Friday status spreadsheet - the dashboard is the report.
No Jira Issue Bloat
Unlike tools that create a Jira issue for every test and every execution, BesTest keeps test artifacts out of your issue tracker. A 300-run UAT cycle adds zero issues to your project, so boards, backlogs, and JQL stay clean.
Requirements Traceability
Every UAT test links to its business requirement, and "covered" means enough coverage for that requirement's significance - not just one linked test. You sign off on validated requirements, not a raw pass count.
Stakeholder Review Before Execution
Business owners approve test cases in a built-in review workflow before UAT starts, so misread acceptance criteria surface in review - not in week two of testing.
Sign-Off with an Audit Trail
Formal sign-off is recorded at the requirement level with who, when, and comments. When an auditor or release manager asks "who approved this", the answer is one click away.
Defects with Full Context
A failed step becomes a Jira issue in one click, pre-filled with the steps taken, expected and actual results. Testers attach evidence screenshots to that linked issue, and developers get a reproducible report instead of "it does not work".
Stakeholders review and approve UAT test cases before execution begins
Live preview - this is the real BesTest UI
Free for teams up to 10 users. Installs in under a minute.
Get StartedKey Benefits
How to Implement
Enable BesTest on the Project
One click in project settings, about a minute. BesTest appears in the global Apps menu and the project menu bar at the top - stakeholders find it where they already work, not in a separate tab.
Write UAT Tests from Acceptance Criteria
Create requirements for what the business needs to validate, then write plain-language test cases and link each one in the requirement's Coverage section. Coverage updates as you link.
Get Stakeholder Review
Send test cases through the built-in review workflow. Business owners confirm the steps match their expectations before anyone executes - cheap to fix now, expensive later.
Create a UAT Cycle and Assign Business Testers
Group the approved tests into a UAT test cycle and assign runs to individual stakeholders. Each tester opens their assignments straight from Jira and the test player takes over.
Watch the Dashboard, Then Sign Off
UAT dashboard gadgets show progress, failures, and sign-off readiness in real time. When requirements are validated, record sign-off at the requirement level - your audit trail is already written.
The test player guides business users step by step and records pass/fail results in Jira
Best Practices
- •Keep UAT cycles short and focused - 20 to 40 runs per stakeholder beats a 200-test marathon nobody finishes
- •Write steps a first-time user can follow; if a step needs explaining in a meeting, rewrite the step
- •Add the UAT gadgets to the project dashboard before testing starts, so managers self-serve status instead of interrupting testers
- •When a step fails, capture evidence screenshots on the linked Jira issue - combined with the pre-filled steps, developers get everything they need
- •Record formal sign-off at the requirement level even outside regulated industries; the audit trail costs nothing and settles "who approved this" later
UAT dashboard gadgets turn your Jira dashboard into a live UAT report
Ready to Improve Your User Acceptance Testing (UAT)?
Start running User Acceptance Testing (UAT) cycles in Jira today. Free for up to 10 users.
Try BesTest FreeRelated Use Cases
Related Guides & Definitions
UAT in Jira: How to Run User Acceptance Testing the Right Way
User Acceptance Testing (UAT) is the final quality gate before release, but running UAT in Jira is notoriously painful without the right setup. This guide walks you through everything - from planning UAT cycles and writing business-friendly test cases to tracking stakeholder sign-off and reporting results. Learn how to turn Jira into a UAT powerhouse.
User Acceptance Testing (UAT)
User Acceptance Testing (UAT) is the final verification phase where business users - not the QA team - run real-world scenarios against finished software and formally sign off that it is ready for release.
Acceptance Criteria
The specific conditions a feature or user story must meet to be accepted by stakeholders.